Position Available!

Financial Operations Specialist I

Monday thru Friday 8:45am-5:15pm

Full-Time with Benefits

In-Office Clerical Setting

  • Primary electronic services contact to respond to, research, and solve routine member questions/problems/complaints. Serve members promptly and professionally on the phone and in person when needed.

  • Assist members via remote channels to provide first-line troubleshooting and problem resolution.

  • First level of support for plastic card program and handles fraud and charge-back requests.

  • Provide assistance to staff and departments regarding complex member inquiries and requests regarding electronic services.

  • Perform other department tasks/duties.

  • Strictly adhere to Member Identification Program (MIP) and follow policy and procedure related to Regulation E (Electronic Funds Transfer Act), BSA/OFAC, Anti-Money Laundering (AML) to ensure compliance with current regulations.

Minimum Requirements: 

  • Education: High school diploma or equivalent. Completion of college-level accounting preferred.

  • Experience: Minimum one (1) year experience in a financial institution; preference will be given to one (1) year TMH Federal Credit Union experience.

  • Must be bondable.

  • Knowledge: Basic accounting concepts and procedures. Strong knowledge of spreadsheets word processing and database applications.

  • Skills:

o   Excellent interpersonal and communication skills; excellent math skills with a demonstrated ability for a high level of accuracy and follow through.

o   Ability to prioritize and organize work.

o   Ability to understand and apply detailed procedures and information.

o   Ability to operate related computer applications and office equipment.

APPLY NOW

Drug Free workplace / EOE / M/F/V/D